Privacy Policy

Privacy Policy
Last Updated: 5/3/24

1. Introduction
At Blue Diamond Heating & Air ("Company", "we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website, (the "Site"), and use our services.

2. Information We Collect
We may collect and process the following types of information:

  1. Personal Information: Includes any information that can be used to identify you personally, such as your name, email address, postal address, phone number, and payment information.
  2. Non-Personal Information: Includes data that does not identify you specifically, such as anonymous usage data, general demographic information, and other technical information collected through the use of cookies and similar technologies.

3. How We Use Your Information
We use the information we collect for various purposes, including to:

  1. Provide and maintain our services;
  2. Improve, personalize, and expand our services;
  3. Understand and analyze how you use our Site;
  4. Develop new products, services, and features;
  5. Communicate with you, either directly or through one of our partners;
  6. Process your transactions;
  7. Prevent fraud and protect the security of our services.

4. Sharing Your Information
We may share your information in the following situations:

  1. With Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services.
  2. For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request.

5. Security of Your Information
We use reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also have the right to restrict or object to certain processing of your data and to receive a copy of your data.

7. SMS Communications
By providing your phone number, you consent to receive SMS communications from us, including for marketing purposes. You may opt out of SMS communications at any time by replying "STOP" to any message you receive. Message and data rates may apply.

8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

10. Changes to This Policy
We may update our Privacy Policy from time to time. You are encouraged to review this Privacy Policy periodically for any changes.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us.

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